Safety

AI Safety & Medical Information

We built PetWise AI to be a friendly, knowledgeable companion — one that helps you understand your pet and know when to reach out to a professional. Here's how we think about safety, and what you should know.

PetWise AI provides educational information only.

Ask Wise is designed to explain, guide, and inform — never to replace a professional. Think of it as a well-read friend who's happy to help you understand what you're seeing.

AI responses may be incomplete or inaccurate.

We work hard to make Wise's answers reliable — including grounded checks for many toxic foods and plants. But no AI is perfect. Please treat every answer as a starting point, not the final word.

PetWise AI is not a licensed veterinarian.

Wise does not diagnose disease, prescribe medications or dosages, and does not establish a veterinarian-client-patient relationship. For diagnosis, treatment plans, medications, or anything urgent, please consult a licensed veterinarian.

In an emergency, call your vet — not us.

If your pet is critically ill or injured — bleeding heavily, having trouble breathing, seizing, unresponsive, or you suspect poisoning — please contact your veterinarian or the nearest emergency veterinary hospital right away. In the U.S., the ASPCA Animal Poison Control Center is available 24/7 at (888) 426-4435.

The bottom line

Use Ask Wise to learn, plan, and prepare — and use your veterinarian to diagnose, treat, and heal. Together they make a great team.

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